YMNE

Terms and Conditions

Brand: YMNE (by Radhe Enterprise)
Website: www.ymnebeauty.com

1. Introduction

Welcome to YMNE. These Terms and Conditions ("Terms") govern your use of our website www.ymnebeauty.com and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

Please read these Terms carefully before using our website. If you do not agree, please do not use our website or purchase our products.

2. About Us

YMNE is a natural skin and hair care brand operated by:

Radhe Enterprise
Shop No. 202, Royal Point Complex, Nana Mava Main Road, Fulwadi Chowk, Behind Sainath Nursery, Sagar Chowk, Rajkot, 360005, Gujarat, India
Phone: +91 9409334555
Email: support@ymnebeauty.com

Our products are manufactured by IMED Life Care, Kuvadava, Gujarat, 360023 under Mfg. Lic. No. GC/1958.

3. Use of Website

You must be at least 18 years of age to use this website and purchase our products
You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others
You must not misuse, copy, reproduce, or distribute any content from our website without prior written permission
We reserve the right to restrict or terminate access to the website at our discretion

4. Products

4.1 Product Descriptions

We make every effort to accurately describe our products, including ingredients, benefits, and usage instructions. However:

Actual product colour may slightly vary from what appears on screen due to photography and display settings
Product formulations may be updated from time to time; the most current ingredient list is printed on the packaging

4.2 For External Use Only

All YMNE products are for external use only. Please read the product label and directions carefully before use. If you experience any irritation or allergic reaction, discontinue use immediately and consult a dermatologist.

4.3 Patch Test Recommendation

We recommend performing a patch test before using any new product, especially if you have sensitive skin.

5. Pricing

All prices displayed on our website are in Indian Rupees (₹) and are inclusive of all applicable taxes (MRP)
Prices are subject to change without prior notice
In the event of a pricing error on our website, we reserve the right to cancel or correct the order before dispatch

6. Orders and Payments

6.1 Placing an Order

By placing an order, you confirm that the information you provide is accurate and complete
We reserve the right to refuse or cancel any order at our discretion (e.g., suspected fraud, out-of-stock items)
An order confirmation email will be sent upon successful placement of your order

6.2 Payment

We accept payments through secure third-party payment gateways (e.g., Razorpay, UPI, credit/debit cards, net banking)
All transactions are encrypted and secure
We do not store your payment card information

6.3 Order Cancellation

Orders may be cancelled before they are dispatched
Once dispatched, cancellation is not possible. Please refer to our Return and Refund Policy (Section 8)

7. Shipping and Delivery

We deliver across India. International shipping availability will be communicated separately.
Estimated delivery timelines will be provided at checkout. These are estimates and may vary due to courier delays, public holidays, or unforeseen circumstances.
Shipping charges, if any, will be clearly displayed before order confirmation.
We are not responsible for delays caused by third-party courier services or circumstances beyond our control.
Risk of loss or damage passes to you upon delivery.

8. Return, Refund, and Exchange Policy

8.1 Returns

We accept returns within 2 days of delivery, provided the product is:
- Unused and in its original packaging
- Not damaged by the customer
- Accompanied by proof of purchase (order ID or invoice)
Products that cannot be returned: opened or used products (for hygiene reasons), and products purchased during sale or at a discounted price (unless defective)

8.2 Damaged or Defective Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:
- Your order ID
- Clear photographs of the product and packaging
We will offer a replacement or full refund at our discretion

8.3 Refunds

Approved refunds will be processed within 7 to 10 business days to your original payment method
Shipping charges are non-refundable unless the return is due to our error

8.4 How to Initiate a Return

9. Intellectual Property

All content on this website, including the YMNE logo, brand name, product images, text, and design, is the intellectual property of Radhe Enterprise
You may not copy, reproduce, modify, distribute, or use any of our content without prior written permission
The YMNE name and logo are trademarks of Radhe Enterprise

10. Disclaimer of Warranties

Our products are formulated with natural and botanical ingredients. While we strive for the highest quality, individual results may vary based on skin type, lifestyle, and other factors.
We do not guarantee specific results from use of our products.
YMNE products are not intended to diagnose, treat, cure, or prevent any medical condition. If you have a skin condition or medical concern, please consult a qualified dermatologist before use.

11. Limitation of Liability

To the fullest extent permitted by law:

YMNE and Radhe Enterprise shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products
Our total liability to you for any claim shall not exceed the amount you paid for the product in question

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of India
Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Rajkot, Gujarat, India
We encourage you to first contact us directly at support@ymnebeauty.com to resolve any concerns before pursuing legal action

13. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the website after any changes constitutes your acceptance of the updated Terms.

14. Contact Us

For any questions regarding these Terms and Conditions:

YMNE (by Radhe Enterprise)
Shop No. 202, Royal Point Complex, Nana Mava Main Road, Fulwadi Chowk, Behind Sainath Nursery, Sagar Chowk, Rajkot, 360005, Gujarat, India
Phone: +91 9409334555
Email: support@ymnebeauty.com
Web: www.ymnebeauty.com

These Terms and Conditions are governed by the laws of India, including the Consumer Protection Act, 2019, the Information Technology Act, 2000, and other applicable regulations.